Thank you for shopping at Knockout Store. We strive to provide high-quality digital products and ensure customer satisfaction. Please read our refund policy carefully before making a purchase.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Brand Window.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Digital Products - No Refund Policy
As our digital products are instantly downloadable and non-revocable, all sales are final and non-refundable.
However, we may consider refund requests under the following exceptional circumstances:
You were charged multiple times due to a technical error.
You did not receive the download link after purchase and our support team is unable to resolve the issue.
The file is corrupt or incomplete, and we cannot provide a functional replacement.
If you experience any of these issues, please contact us at support@knockoutstore.in within 7 days of purchase.
Physical Products - Returns & Refunds
As we plan to introduce physical products, the following return and refund policy applies only to physical products:
Your Order Cancellation Rights You can cancel your physical product order within 14 days of receiving it. To request a cancellation, please contact us via: 📧 Email: support@knockoutstore.in
We will issue a refund within 14 days after receiving the returned product. Refunds will be made using the original payment method.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
